Managing Your Account

How do I retrieve my username and/or password?
To retrieve your password go to Forgot Password.  If you need more assistance with your username or password please contact Support@SecuredCommunica...
Thu, 3 Nov, 2016 at 2:37 PM
How do I change my account information?
To manage your account information please log into your account Command Center and click My Details under the Account tab.
Tue, 8 Mar, 2016 at 1:39 PM
How do I contact support for help?
There are four ways to get help and contact the Secured Communications Support Team:  Go to and click “Help Desk" at ...
Thu, 3 Nov, 2016 at 2:24 PM
How do I provision one of my account licenses?
Only Administrators and Operators (if assigned) can provision account licenses (i.e. invite new users to the account).  To provision a user licens...
Thu, 3 Nov, 2016 at 2:26 PM
How do I remove a user from one of my licenses?
Only account Administrators can remove user licenses.  To remove a user license, log into the account Administrator Command Center, click the &quo...
Thu, 3 Nov, 2016 at 2:31 PM
How do I update my payment information?
Log into the account Administrator Command Center and click Manage Invoice under the Account tab. You can also email Secured Communications Accounting.
Thu, 3 Nov, 2016 at 4:16 PM